Enterprise Deal Guide

From first conversation to go-live: transparent terms, no surprises. Credits that may apply are listed below so there is nothing to guess.

New: Enterprise Pilot & Trust Pack. A one-page-forwardable briefing for CISOs and VPs Engineering evaluating a scoped 30-day pilot. View the pack →

How to Close a Deal

Five steps from intro to live deployment.

1
Book a Discovery Call

Tell us your team size, agent stack, and compliance requirements. 30 minutes. We’ll confirm fit or say so honestly.

2
Receive Your SOW Draft (within 48 hours)

We send a scoped Statement of Work with pricing, SLA terms, and your chosen discount tier locked in. View the SOW template →

3
Customize & Countersign

Redline, negotiate, and sign. We target a 24-hour turnaround on legal reviews. The speed-to-close clock starts from SOW receipt, so we move fast too.

4
Provision Fleet Tenant & SSO

We target having your dedicated Fleet tenant live within one business day of contract execution. We walk you through SSO (Okta today; SAML/Entra on request) and ruleset migration together.

5
Go Live & 30-Day Onboarding

Target: a dedicated Slack channel, weekly check-in, and a named point of contact for the first 30 days. Ongoing priority SLA support thereafter.

Source Code Access

SigmaShake is source-available to enterprise customers. ssg and SigmaShake Desktop are not open source, but we’ll grant your team a read-only license to the source for the version you license for security review, compliance audit, on-prem build verification, and continuity-of-operations escrow.

Who qualifies
Customers who have purchased an Enterprise license, or who have signed a binding purchase commitment (executed SOW or LOI with payment terms).
What you receive
A tagged source archive for the specific licensed version of ssg and SigmaShake Desktop, plus build instructions reproducible against our published checksums.
What it doesn’t include
No lifetime updates. Access is scoped to that version only; future releases require a new grant under your active subscription. No redistribution or sublicensing.

Terms are codified in a Source Code Access Addendum to your SOW. Procurement, security, and legal questions are welcome. Mention “source access” on the discovery call and we’ll send the addendum alongside your SOW draft.

Deal credits

Modest early-close credits when timing fits. Ask on the discovery call. Everything that applies is itemized in your SOW.

Early-close creditsFirst year only

Clock starts from SOW receipt. Requires a completed discovery call.

10%
Close within 14 days
5%
Close within 30 days

Advocacy & collaborationOptional

Case-study collaboration is optional and discussed case-by-case. We do not publish a stacked percentage menu.

Ask
Optional case-study collaboration can be discussed on the discovery call — no public discount stack.
Transparent terms. Any early-close or collaboration credit is contractual and itemized in your SOW before you sign.